Privacy protection
We always treat your personal data confidentially.
Fast shipping
We usually ship your order on the same day.
Licensed Partner
We are an official partner of all manufacturers in our portfolio.
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What our customers say...
ABOUT US
What exactly does Copiaro do?
Your safe and reliable source for everything you need to protect your digital assets. We are an official partner and source hardware exclusively directly from the manufacturer or through licensed distributors.
For B2B customers with special needs regarding flexibility and data protection, we also offer fulfillment services such as warehousing, order picking, shipping and returns processing.
HOW CAN WE HELP YOU?
Ask our experts
We specialize in the secure storage and safekeeping of digital assets such as Bitcoin and other cryptocurrencies. Contact us and we'll be happy to assist you.
Frequently Asked Questions
Who is behind Copiaro?
Our team combines many years of experience in IT, e-commerce, purchasing, and logistics. Since our founding in 2019 – Block 594,194 – we have operated a successful e-commerce business focusing on Bitcoin-related products. Our shop therefore offers a wide range of related products, and the selection is growing daily.
Are you scammers?
No. That's what a scammer would say... ;)
But all joking aside, purchasing a hardware wallet should only be done from trusted sources. We have been an official partner of all the manufacturers in our portfolio for many years and source exclusively directly from the manufacturers or their distributors. So you've come to the right place.
How much are the shipping costs?
We ship worldwide in discreet packaging with our partners DHL and UPS. Orders placed before 12:00 PM are usually shipped the same day.
Your shipping costs will be calculated at the Checkout. Bigger orders could be shipped for free. You will find further informations here.
Can I return products free of charge?
You can of course return damaged or defective products free of charge.
We do not cover the return shipping costs for returns, e.g., due to exercising the statutory right of withdrawal.
Please note that the right of withdrawal for hardware wallets expires as soon as the security seal has been opened.
Can I shop anonymously with you (e.g., in a physical store)?
We do not (yet) have a physical store and sell exclusively online and at events.
However, since we understand that purchasing hardware wallets and other security-related products requires a high degree of privacy, orders can be picked up from our warehouse upon request. This allows us to make the transaction as private as possible within the legal framework (e.g., cash payment).
Simply write to us at support@copiaro.com
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